Terms and Conditions of Sale

ZAMAN RAGS EIRL GENERAL CONDITIONS OF SALE

PREAMBLE:
ZAMAN RAGS EIRL is a registered and protected trademark under the name Zaman Rags®.

33 avenue Charles de Gaulle - 09500 MIREPOIX - FRANCE

Siret: 750 200 743 00011


Guarantee: ZAMAN RAGS EIRL warrants to the customer that his order will be executed according to the rules of the art and with due diligence. Any ZAMAN RAGS EIRL product returned after agreement from the after-sales service and recognized as defective by ZAMAN RAGS EIRL, will be refunded within 8 working days. Products returned for inspection must be sent to our address along with dated proof of purchase and a letter explaining the reasons for return. The "product return" shipping costs will be refunded in the following 2 cases: - defective product - error of delivery of products on our part. The warranty does not cover normal wear and tear or damage caused by accident, neglect or abuse.
Payment: ZAMAN RAGS offers 2 possibilities to pay your order. Payment by credit card on the secured website of our bank where payment with your account PAYPAL.

Data protection: ZAMAN RAGS EIRL has an obligation to protect your private sphere. We use the information you entrust us ONLY to process orders. We will NOT sell or rent your personal information to third parties in any way, nor will we negotiate with third parties.

  1. Application of the General Conditions of Sale

1.1 All orders placed on the Internet at ZAMAN RAGS EIRL are governed by these General Conditions of Sale, which will apply to the exclusion of all other conditions. By placing an order you acknowledge that you have read, understood and accepted without reservation these General Conditions of Sale.

1.2 ZAMAN RAGS EIRL reserves the right to modify at any time these General Conditions of Sale by publishing a new version on this site. Each order placed after the publication by ZAMAN RAGS EIRL of the new version of its General Conditions of Sale implies acceptance of the latter.

  1. Recording and Data Protection

2.1 When registering on this site, you must ensure the accuracy and completeness of the mandatory data you provide. In order to properly execute an order, we need your name, first name, e-mail address, telephone number, postal address and credit card number as well as the expiry date and security code for this card.

2.2 The client attests to being of age in his country of residence and in full possession of his mental faculties at the time he places an order on the ZAMAN RAGS EIRL site.

2.3 Please inform ZAMAN RAGS EIRL of any change of address and other changes by updating your personal data on this site as soon as possible.

2.4 If you register as a registered user, ZAMAN RAGS EIRL reserves the right to occasionally send you the newsletter of its website. However, you can unsubscribe at any time from this service. You will find a link to unsubscribe in each newsletter sent by ZAMAN RAGS EIRL.

2.5 ZAMAN RAGS EIRL has an obligation to protect your private sphere. We use the information we collect about you ONLY to process orders. We will NOT sell or rent your personal information to third parties in any way, nor will we negotiate with third parties

  1. Password

3.1 You must choose a password when registering to use this site. This password is strictly confidential and should not be disclosed to third parties.

3.2 You assume full responsibility for the use of your password and all orders placed, even without your knowledge, using this password.

3.3 If you know or suspect that a third party knows or uses your password, you must immediately inform ZAMAN RAGS EIRL.

  1. Orders

4.1 By placing an order on this site, you agree to purchase the products you have selected in accordance with these Terms and Conditions.
4.2 ZAMAN RAGS EIRL offers its products for sale on this site within the limit of available stocks.
4.3 By placing an order on this site, the client attests to being of full age and full possession of his / her mental faculties.
4.4 ZAMAN RAGS EIRL reserves the right to cancel an order if the delivery address is not provided for in these general conditions of sale.

  1. Order confirmation

5.1 The data recorded by ZAMAN RAGS EIRL constitutes irrefutable proof of the order or the transaction. The data recorded by the payment system is irrefutable evidence of financial transactions.
5.2 The goods remain the property of ZAMAN RAGS EIRL until full payment.
5.3 ZAMAN RAGS EIRL will send an email confirming the order, without delay, as soon as all conditions are met.

  1. Price

6.1 Prices are quoted in several currencies: Euro (EUR), US Dollar (CAD), Canadian Dollar (CAD), Australian Dollar (AUD), New Zealand Dollar (NZD)
6.2 The prices payable for the goods you order are those which appear on this site at the date of the order, including VAT. Not including postage and packing according to the product and the place of delivery you select.
6.3 ZAMAN RAGS EIRL reserves the right to modify its prices and shipping charges at any time and to cancel a contract which presents errors in wording or calculation.
6.4 In the event of a refund, ZAMAN RAGS EIRL does not bear the costs of banking and management transactions. ZAMAN RAGS EIRL refunds the amount paid by the customer at the time of purchase. Transaction and management fees are valued at 4 EUROS (FOUR EUROS / EUR) and are charged to the customer.

  1. Delivery

7.1 All orders confirmed by ZAMAN RAGS EIRL will be delivered to the address indicated on the order.
7.2 ZAMAN RAGS EIRL accepts and delivers all orders to 40 destinations (listed on the Shipping & Delivery page).
7.3 ZAMAN RAGS EIRL shall use its best endeavors to ensure delivery within the anticipated business hours following receipt of the order and payment.
7.4 For orders with delivery outside the intended destinations, please contact customer service.
7.5 ZAMAN RAGS EIRL ships its parcels mainly via LA POSTE FRANCE, and can not be held responsible for delays in delivery or loss of packages.
7.6 ZAMAN RAGS EIRL ships its packages with identifiable tracking numbers.

  1. Verification of the goods

8.1 It is your responsibility to check the quantity and the good condition of the goods on delivery.
8.2 If you find that merchandise is missing or damaged, you must report it and file a complaint with ZAMAN RAGS EIRL within 7 days of delivery. ZAMAN RAGS EIRL will refund the missing or damaged merchandise after investigation with the carrier. The delays may be longer or shorter depending on the time taken to process the carrier's claims.

  1. Guarantee

9.1 ZAMAN RAGS EIRL warrants that the products sold on the site are in compliance with copyright laws.
9.2 ZAMAN RAGS EIRL guarantees to the customer that his order will be executed according to the rules of the art and with due diligence.
9.3 ZAMAN RAGS EIRL warrants its products to comply with the standards in force at the time of the sale.

  1. After sales service

10.1 In case of problems or questions concerning ZAMAN RAGS EIRL products, please contact the ZAMAN RAGS EIRL service center, ideally by e-mail from the Contact page for assistance or advice.
10.2 If the problem can not be resolved, ZAMAN RAGS EIRL will offer you a series of after-sales service options. Please contact ZAMAN RAGS EIRL for more information.

  1. Products

The characteristics of the products you order are indicated on the pages of the site. All products are in compliance with current regulations. The photographs illustrating the products are not contractual.

  1. Return

12.1 Our concern is the full satisfaction of our customers after their purchase at ZAMAN RAGS EIRL. However, returns will not be accepted without the prior agreement of our department and within 7 days from the date of receipt. Returns for exchange or refund will only be accepted if the product is in perfect condition, has never been used and is returned to us in its original packaging. The product must be returned within 14 calendar days. The shipping costs related to the return are at the expense of the buyer.
12.2 This warranty will only apply to products that have not been damaged.
12.3 Items returned damaged, incomplete or soiled will not be returned.
12.4 The cost of postage will be borne by the customer.
12.5 Any ZAMAN RAGS EIRL product returned to ZAMAN RAGS EIRL after approval of our after-sales service and found to be defective will be replaced within 8 working days by an identical or superior model. Products returned for inspection must be sent to our address along with dated proof of purchase and a letter explaining the reasons for return. If, however, the product is no longer available, you will be offered to choose a model from the ZAMAN RAGS EIRL website.
12.6 The "product return" shipping costs will be at our expense in the following two cases:
- defective product.
- Error of delivery of products on our part.
12.7 The warranty does not cover normal wear and tear or damage caused by accident, neglect or abuse.

  1. Force majeure

13.1 ZAMAN RAGS EIRL will do its utmost to fulfill its obligations but shall not be liable for delays or failure to deliver due to circumstances beyond its control, such as strikes, wars, natural disasters or other Which prevent the production, transport or delivery of products.
13.2 In the event of a delay, ZAMAN RAGS EIRL will fulfill its obligations as soon as possible and reserves the right to allocate the remaining product stocks among its customers in an equitable manner.

  1. Applicable law and jurisdiction

14.1 These General Conditions of Sale are governed by French law.
14.2 The legal forum is accepted and recognized by both parties as FOIX, France. ZAMAN RAGS EIRL Mirepoix, 1st February 2017.